Returns & Exchanges

At OMF, we want you to be completely satisfied with your home furnishings, which is why we offer a 30-day return window for most items in their original condition. If your new piece doesn't perfectly fit your space, our streamlined process ensures a hassle-free exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare for Pickup or Shipping

  Securely repackage your items in their original packaging; for large furniture pieces, our team will contact you to schedule a professional curbside collection.

• 3.
  Inspection Process

  Once your items arrive at our warehouse, our quality assurance team will inspect the goods to ensure they meet our resale standards.

• 4.
  Receive Your Refund

  Approved returns will be processed within 5-7 business days, with funds being issued back to your original payment method minus any applicable restocking fees.